Ordering & Payment

Payment Methods

• We accept the following credit cards: MasterCard, Visa, Discover, and American Express
• Personal checks and money orders: Please allow 5-7 business days for check to clear.
• Gift certificates: the original MUST be sent back to us
• Store credit memo: the original MUST be sent back to us

International orders

Customers are responsible for all duties and brokerage fees. If order amount exceeds $200, payment may be required by wire transfer or PayPal, and you will receive instructions via email.

In-store pick-up orders

If you're interested in ordering online in advance and picking up at our SoHo or Chelsea Market locations, please contact customer service at:

• (800) 878-2446 or (212) 431-4770
• customerservice@pearlriver.com

Promotions

Discounts and promotions are applicable to merchandise only. They cannot be applied to shipping charges or sales tax.